Terms & Conditions

The Terms of Use (“Terms, “Terms of Use”) apply to the wagkind website, https://wagkind.com (the “Service”) operated by Wagkind, LLC, dba wagkind (“wagkind”, “we”, “our” or “us”). These Terms of Use govern your access to and use of the Service as well as all transactions conducted on or through the Service.

Please read the following Terms carefully before using the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third-party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Payment

Charges to your credit card will appear as **wagkind. We gladly accept all major credit cards.

Product Returns

You should be 100% satisfied and in love with your purchase. If you’re not, please contact us to share your feedback so we can make it right. Contact us within 30-days after you receive your product to have the item replaced or refunded.

Due to online purchasing fraudulent activity, we have set the following guideline: the above refund policy will only apply to one product per customer. If you purchase more than one product, you will only be eligible to return one of those products. Thank you for your understanding. Let’s fight internet crime together!

To learn more, please reach us at:
Email: help@wagkind.com
Phone: (855) 924-5463

Shipping Policy

We ship all of our products through the United States Postal Service (USPS), by one of two services:

Standard Shipping: Provided to you at no cost and will arrive to you within 3-5 business days.
Expedited Shipping: If you need your items sooner, we offer 1-3 day delivery for an additional $5.00 at check out.

***Please note, USPS does not operate on Sundays or federal holidays. For any other questions regarding shipping, please send us an email at help@wagkind.com.

Privacy Policy

Please see our Privacy Policy page for additional terms that govern your use of the Service.

Changes

wagkind, at its sole discretion, may modify or replace these Terms of Use at any time. Your use of the Service, including any product order, after any such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please regularly review these Terms of Use.

Access To The Service

You must be eighteen (18) years or older to use the Service, including to purchase goods or services on our website. If you are under eighteen (18) years of age, you are not permitted to access the Service for any reason. By using the Service (and agreeing to the Terms and Conditions) you warrant and represent that you are at least eighteen (18) years of age. Due to the age restrictions for use of the Service, no information obtained by this site falls within the Child Online Privacy Act (COPA) and is not monitored as doing so.

To access the Service or some of the products and resources it has to offer, you may be asked to provide certain personal information or other details for registration or order purposes. It is a condition of your use of this site that all the information you provide to us be true, accurate, current and complete. If you provide any untrue or inaccurate information, or if we have reasonable grounds to suspect that such information is untrue or inaccurate, we may suspend or terminate your account and refuse all current and future use by you of the Service. Account information and certain other information about you are subject to the terms of our Privacy Policy.

Use Of This Service

All products on this Service are intended for legal use and may not be used or discussed in a manner that is illegal. As the consumer, it is your responsibility to know your local, state and federal laws before making your purchase. Any governmental employee, agency, or agent must identify themselves to the operators of wagkind upon their entering the site, and when ordering any products from our Service. Wagkind reserves the right to request a scan of any customer’s photo ID for age verification before shipping an order.

You agree to use our Service only for lawful purposes. Harassment in any manner or form on the Service, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including of a wagkind or other licensed employee, host, or representative, as well as of other members or visitors to this site, is prohibited. You may not upload to, post, distribute, or otherwise publish or transmit through this website any content or material of any kind which is unlawful, fraudulent, libelous, defamatory, obscene, profane, threatening, derogatory, invasive of privacy or publicity rights, abusive, illegal, or which we otherwise deem objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any applicable local, state, national, or international law. You may not upload commercial content on this website or use the site to solicit others to join or become members of any other commercial online service or other organization.

Hyperlinks & Third-Party Websites

This Service may contain links to third-party websites. Wagkind provides these hyperlinks as a convenience only and does not sponsor or endorse any of these third-party websites or their contents. Wagkind is not responsible for the content of, and does not make any representations or warranties regarding the content or materials on, such linked third-party websites. If you decide to access or rely on information at a linked third-party website, you do so at your own risk.

Wagkind has no control over these linked third-party websites, all of which have separate privacy and data collection practices, independent of wagkind. Nonetheless, wagkind seeks to protect the integrity of its Service, and therefore requests any feedback on sites to which it links, including if a specific link does not work.

Trademarks and Copyrights

Trademarks, service marks, logos, graphics, images, HTML, codes, multimedia clips, Java codes, button icons, banners and software appearing in this site are our property or the property of the party that provided the trademarks, service marks, logos or copyrighted material to us. We, and any party that provided any of the foregoing to us, retain all rights with respect to any of our or their respective trademarks, service marks, logos and copyrighted material appearing in this site. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on our Service or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related Service, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related Service, should be taken to indicate that all information in the Service or on any related Service has been modified or updated.

Disclaimers

I. Service And Medical Information Disclaimer

This Service contains general information and content about diet, health and nutrition pertaining to animals (the “Content”). This Content is not advice, and should not be treated as such. The contents of this Service are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your animal’s care provider regarding a medical condition.

The general information and content on this Service is provided “AS IS” and “AS AVAILABLE” without any representations or warranties of any kind, express or implied. Wagkind makes no representations or warranties whatsoever in relation to any animal health information on this Service.

You must not rely on the information on this Service as an alternative to medical advice from your veterinarian or other professional healthcare provider. If you think your animal may be suffering from any medical condition, you should seek medical attention on his/her behalf. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information in wagkind materials or provided by any wagkind representative, none of which information is intended to be a substitute for medical diagnosis, advice or treatment. If you are considering making any changes to your animal’s lifestyle, diet or nutrition, including taking any nutritional, herbal or homeopathic supplement, you should consult with a professional before doing so. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Neither wagkind nor its representatives is providing any medical advice, and none should be inferred, from any ideas, suggestions, testimonials or other information set forth on this website or in other Company materials or provided over the phone or in email correspondence. All of the information on this Service, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and wagkind does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not or no longer accurate or complete.

II. Indemnity

You will indemnify and hold wagkind and our subsidiaries, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) harmless from any breach of these Terms and Services by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, attorney’s fees and expert witness fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this Service.

III. Governing Law

This Service is intended for users located in the United States and these Terms shall be governed and construed in accordance with the laws of the United States without regard to its conflict of law provision. It is up to you to determine whether accessing this Service and purchasing our products are legal where you are. You access this Service and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

IV. Food And Drug Administration (FDA) Disclosure

Statements on this Service have not been evaluated by the Food and Drug Administration. All products sold by wagkind, and/or sold on this Service, are not intended to diagnose, treat, cure, or prevent any disease.

V. Hemp/THC Disclaimer

All hemp products contain trace amounts of THC. We cannot guarantee you or your dog will pass every drug test out there. Purchase with discretion.

How To Contact Us

If you have questions or concerns about these Terms of Use, the practices of this Service, or if you are interested in reprinting any of the Content of this site, please contact us at:

wagkind
3219 E. Camelback Road, #298
Phoenix, AZ 85018